🔒 Your Privacy Matters to Us

At LoveBite | Modern Pet Care Manager, protecting your personal information and your pets' data is our top priority. This policy explains how we collect, use, and safeguard your information to provide you with a secure and trustworthy experience.

1. Information We Collect

To provide our services, we collect the following types of information:

• Account Information: Your name, email address, and password when you register.
• Pet Information: Details you provide about your pets, such as name, breed, age, photos, and health logs (vaccinations, appointments, etc.).
• Usage Data: Information on how you interact with our platform, such as features used and time spent, to help us improve our services.
• Device Information: Technical data like your IP address, browser type, and operating system to ensure compatibility and security.

2. How We Use Your Information

Your data is used to:

• Deliver Core Services: Manage pet profiles, send reminders for appointments and supplies, and track health metrics.
• Improve the Platform: Analyze usage to enhance features, fix bugs, and improve the user experience.
• Communicate with You: Send important notifications, updates, and customer support messages.

3. Data Sharing and Security

• We Do Not Sell Your Data: We will never sell your personal or pet information to third parties.
• Service Providers: We may share data with trusted third-party services (like our server host or payment processor) only when necessary to operate the platform. These providers are bound by strict confidentiality agreements.
• Security Measures: We use industry-standard security practices, including SSL encryption for data in transit and secure servers, to protect your information from unauthorized access.

4. Your Rights and Control

You have full control over your data. You can:

• Access and Update: View and edit your personal and pet information at any time from your dashboard.
• Data Portability: Export your pet’s health records to a PDF.
• Opt-Out: Unsubscribe from our newsletter or promotional emails at any time.
• Delete Your Account: You can request to delete your account, which will permanently remove all your data from our systems.

5. Data Retention and Deletion

We retain your data only as long as your account is active. If you cancel your subscription and your account becomes inactive, or if you delete your account, all associated data will be permanently removed from our servers in accordance with our data retention schedule.

6. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or an in-app notification. We encourage you to review this policy periodically.

📩 If you have any questions about this Privacy Policy or your data, please contact us at support@lovebite.io.